Returns and exchange policy

First,if you have a need to consider refunds and returns,you likely ordered a product from us.Which means we owe you a “thank you!”.The first thing that makes us happy is satisfied customers,and as such we promise to do our very best to deliver an amazing product and customer experience.That said,here are some things you might want to know.
In case you are not satisfied with our product,you have to consider that we can’t refund the amount of money that you may have paid.You may exchange faulty items, items for a different size, or for a similar item that satisfies you.However all exchanges are based on stock availability.
Please call or email us at info@iouliavasilaki.com and explain the reasons you are not satisfied  so we can replace your item.We will give you information about products of an equal or higher quality and value which you can order .The item should be returned within 7 business days in their original packaging.Return cost is free in case you use our shipping company Geniki Taxidromiki.